At Eddie Sale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data when using our website and services.
We may collect the following types of information:
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name (if applicable)
GST Number (if applicable)
Username
Password (stored in encrypted form)
Order History
Wishlist
Product Reviews
Reward Points
Store Credit
Newsletter Preferences
Products Purchased
Order Number
Invoice Details
Payment Status
Shipping Status
Delivery Address
Tracking Information
For your security, Eddie Sale does not store your credit card, debit card, UPI PIN, net banking passwords, CVV, or other sensitive payment information.
Payments are securely processed through trusted third-party payment gateways using industry-standard encryption.
Supported Payment Methods
Eddie Sale offers multiple secure payment options for your convenience. Depending on your location and product availability, you may choose from one or more of the following payment methods:
Credit Cards (Visa, Mastercard, American Express, RuPay)
Debit Cards
UPI (Unified Payments Interface)
Net Banking
Digital Wallets (where available)
EMI (Equated Monthly Installments), subject to eligibility
Buy Now, Pay Later (BNPL), where supported
Cash on Delivery (COD), available for eligible products and serviceable locations
Bank Transfer (if offered)
All online payments are processed through secure, trusted payment gateway providers using SSL encryption. Eddie Sale does not store or have access to your complete card details, CVV, UPI PIN, net banking credentials, or other sensitive payment information.
The payment methods available during checkout may vary based on your delivery location, order value, product type, or payment gateway availability.
Your information may be used to:
Process and fulfill your orders.
Deliver purchased products.
Verify your identity.
Provide customer support.
Respond to inquiries.
Process refunds and returns.
Send order confirmations and shipping updates.
Improve our products and services.
Personalize your shopping experience.
Recommend relevant products.
Prevent fraud and unauthorized activities.
Comply with legal obligations.
Maintain your account.
Manage reward points and loyalty benefits.
Notify you about offers and promotions if you have subscribed.
We may send:
Order confirmations
Shipping notifications
Delivery updates
Return and refund updates
Account-related notifications
Promotional offers (only if subscribed)
Newsletters
You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link or by updating your account preferences.
We do not sell or rent your email address to third parties for marketing purposes.
Our website may use cookies to:
Keep you logged in.
Remember your shopping cart.
Save your preferences.
Improve website performance.
Analyze website traffic.
Provide a better shopping experience.
You can disable cookies through your browser settings; however, some website features may not function correctly.
Your account information is accessible only by you after logging in.
You can:
Update your profile.
Change your password.
Modify your addresses.
Manage newsletter subscriptions.
View your order history.
Delete saved addresses.
Other customers cannot access your personal information.
We do not sell your personal information.
Your information may be shared only with trusted service providers when necessary, including:
Payment gateways
Courier and logistics partners
SMS service providers
Email service providers
Technical support providers
Government or legal authorities when required by law
These partners receive only the information necessary to perform their services.
We implement industry-standard security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
Our security measures include:
128-bit SSL (Secure Socket Layer) encryption
Secure servers
Encrypted password storage
Firewall protection
Restricted administrative access
Continuous security monitoring
All payment transactions are processed through secure encrypted connections.
For your protection:
We never store your credit or debit card information.
Card details are transmitted securely using SSL encryption.
Payment information is handled directly by certified payment providers.
Eddie Sale employees cannot view your complete payment details.
To process and deliver your orders, we may share your name, address, and contact number with our logistics and courier partners.
This information is used solely for shipping and delivery purposes.
Information provided during return or refund requests is used only to:
Verify your purchase.
Process refunds.
Arrange product pickups.
Resolve customer support requests.
If you submit a product review, your name or display name may appear publicly along with your review.
Please avoid including personal information in reviews.
Our services are intended for individuals who can legally enter into a purchase agreement.
We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of those external websites.
We encourage you to review their privacy policies before providing personal information.
We retain your information only as long as necessary to:
Complete your orders.
Maintain your account.
Comply with legal obligations.
Resolve disputes.
Prevent fraud.
Enforce our policies.
Depending on applicable laws, you may have the right to:
Access your personal information.
Update or correct your information.
Delete your account (subject to legal obligations).
Withdraw marketing consent.
Request a copy of your stored information.
Request correction of inaccurate information.
We may use customer information to:
Detect suspicious activities.
Prevent payment fraud.
Verify transactions.
Protect customer accounts.
Comply with anti-fraud regulations.
Eddie Sale reserves the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with the revised effective date.
Continued use of our website after changes indicates acceptance of the updated Privacy Policy.
If you have questions regarding this Privacy Policy or how your information is handled, please contact our customer support team through the contact information provided on our website.